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The SD hub is a place to discuss, develop ideas and build connections, whether for you or your organisation

It also gives us the ability to support the movement online, with a platform set-up to help you progress your work locally as well as better connect with others in the wider network. 

Some of the reasons we think it will help are…

  • An ‘Ask the expert’ private area, for trust/club board members or active volunteers, where you can ask questions and put forward ideas to be discussed with fellow experts, activists and the SD team.
  • A personal feed so that you can set up your own preferences for the type of article you want to see and those you want to filter out.
  • Private network areas covering the different sports and leagues that SD and our members work in so that you can discuss and debate in a closed forum with people facing the same challenges and opportunities.

So that people see these benefits and want to engage we have introduced an acceptable use policy.

Acceptable Use Policy for the SD Hub

This acceptable use policy has been developed for registered users of the SD hub at www.supporters-direct.org. We are very much indebted to the Dons Trust for this policy, with much of it informed by their own policy for their own online tool ‘WebJam’.

We want everyone to feel safe, respected and unthreatened online, so please follow the five principles below. 

Failure to follow the policy could lead SD to remove comments as well users. You should know the five principles before engaging in online conversations. If you have any questions about these principles please contact us.

1. Be transparent
You will need to register and create an account. Your registration name should be your real first name and surname. You have the option to add more details (if you would like) to your profile such as a photo and biography.  

2. Be responsible and respectful
Make sure you’re engaging in online conversations the right way. Avoid hostile or harassing communications in any posts or other online communications. 

Harassment is any offensive conduct based on a person’s race, sex, gender identity, national origin, colour, disability, age, sexual orientation, marital status, religion or any other status protected by law. Posts should not include any content that is obscene, indecent, pornographic, seditious, offensive, defamatory, threatening, liable to incite racial hatred, menacing, blasphemous or in breach of any 3rd party intellectual property rights.

Be sure you’re only posting content that you would feel comfortable showing to anyone. The best thing to do is double-check all content before you share it, both for accuracy and to make sure it isn’t offensive in any way. 

Please treat others how you would wish to be treated. SD is an inclusive and diverse organisation, so don’t swear or use terms that can cause offence as these could exclude others from participating. As a general guideline, don’t say anything you wouldn’t say to a friend, or stranger, if you were to meet them face to face. 

3. Protect information
Conversing online encourages you to share information and connect with people, but you should also remember where you may have access to confidential information that shouldn’t be made public. 

4. Follow this guidance, follow the law
You must not post anything which infringes any applicable laws, regulations or third-party rights, for instance by posting material which is obscene, indecent, pornographic, seditious, offensive, defamatory, threatening, liable to incite racial hatred, menacing, blasphemous or in breach of any third party Intellectual Property Rights.

5. Be nice, have fun and connect
The SD hub should be a place to discuss, develop ideas and build connections, whether for you or your organisation. Please have conversations rather than push agendas.

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