PRIVACY POLICY

This is the privacy policy of Supporters Direct (“SD” “we” “us” “our”) and explains how we collect and use your personal information.

We do not collect any personal information about individuals, except where it is specifically and knowingly provided by you. The only circumstance where we may collect personal information from you would be where you contact us for a specific reason or to sign-up to our regular email newsletter. If you do contact us, we may keep a record of that correspondence.

Our website www.supporters-direct.org (“website”) uses cookies to improve the efficiency of our website and to enable us to better understand how visitors use it. The cookies we use do not tell us who you are since we do not collect or store any personal information about you.

The information you provide will be used to help us deal with your enquiry. It may be shared with other SD services and partner organisations to ensure our records are kept accurate and to help us to identify services you may be entitled to or interested in. This includes SD partners, and third party organisations.

Any email including its content may be monitored and used by SD for reasons of security and for monitoring internal compliance with SD policy. This includes the content of emails and attachments. For instance inappropriate or offensive content would be blocked. Please be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law. The contents of any e-mails to SD may have to be disclosed to third parties under legislation such as the Data Protection Act 1998 or the Freedom of Information Act 2000.

If you are using a public computer and do not wish others to be able to go back to view the details you have typed into a form on the web it is advisable to clear the contents of the form and your cache (temporary internet files) before leaving the computer.

Virus Protection

We make every effort to check and test the material on our site. However, it is always wise to run an anti-virus program on all material downloaded from the Internet. SD cannot accept any responsibility or liability for any loss, disruption or damage to your data or to your computer system, which may occur as a result of using material from our site.

Cookies

Our website www.supporters-direct.org (“website”) uses cookies to improve the efficiency of our website and to enable us to better understand how visitors use it. The cookies we use do not tell us who you are since we do not collect or store any personal information about you.

A cookie is small text file placed on a user’s computer by a Website, which logs information about the user and their previous/current visits to the site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our system.

We also use session cookies which are temporary cookies stored for remembering your preferences during a web site visit and that are destroyed when you leave the website.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.